bosFAQ

bosFAQ

An FAQ administration system where FAQ questions can exist in multiple categories and can be related to different pages on the website.

Features:

• Publishing rules

• Webskin templates

• Custom admin

• Custom type

• Custom config

• Categorisation

Installation instructions

Stage 1 – Deployment:

• Copy the files from the zip into your project directory.

• Modify your customadmin.xml file to include the new custom admin (see bottom of email for example).

• Deploy the custom type.

• Deploy the rules.

• Modify the displayFAQ dmHTML webskin template to match your site's layout (an example set of CSS styles are included in the zip under www/css/faq.css)

Stage 2 – Initial content and publishing rules:

• Create some FAQ categories in the site tree (they're just dmHTML's with the FAQ display method).

• Do a 'preview' of any FAQ category object and assign the publishing rules to the two containers

• Create a category structure similar to FAQ categories structure

• Relate each FAQ category to it's node in the categorisation tree (in the Categorisation PLP step of the dmHTML FAQ category object).

• Add some FAQ questions using the admin tab you setup and relate them to the correct categories.

• All done.

How to use it

• Question categories are created in the site tree as dmHTMLs and given the display method 'displaypageFAQ'

• The question/answers are created in the custom admin 'FAQ'

• FAQs are related to FAQ categories using the categorisation tree

• FAQs can be related to pages in the site tree in the question's "related" PLP step. This can be displayed as a UL under the FAQ to direct users to relevant sections on the site.

• The FAQs themselves are displayed using included publishing rules. These should be applied to the containers in the 'displaypageFAQ' dmHTML display method

Example of adding it to your customadmin.xml

 
<parenttab permission="MainNavSiteTab">FAQ 
  <subtabs permission="MainNavSiteTab"> 
    <menutitle>FAQ</menutitle> 
    <menuitem> 
      <label>List FAQs</label> 
      <link>/farcry/admin/customadmin.cfm?module=_bosFAQ/list.cfm</link> 
    </menuitem> 
  </subtabs> 
</parenttab>