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Issues when attaching media documents

Description

I've created a new "News" content object and trying to attach multiple existing documents to the page. I click the "attach" button and start to check the documents which I want to associate with the news item. In this case (which I replicated 3 times) I selected all 10 files on the first page of the library picker window. Clicking on the "2" link in the pagination hangs the window (see attached). At this stage it seems coldfusion is trying to complete a request as no pages are responsive.

Even if I choose only 5-6 files to attach, once I click "ok" the Media Library section isn't updated with the attached files, and coldfusion seems to hang. I could only ever attach 3 files at a time, even then it took almost 2 minutes for the files to appear on the content page.

In general whenever you have several files attached to a content object, the page seems to dramatically slow down (when you click to edit it etc).

By the way this is an issue for us as we often have editors attaching 10+ files to a single page (whether dmNews or dmHTML)

Also when you choose "file" from the Media Library drop and click attach...the window still opens up with the default of "image".

Environment

ColdFusion 8 Mac OSX Apache

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Geoff Bowers
March 7, 2013 at 1:35 AM

Can't reproduce this in any of the 6.x branches. I suspect it may have been caused by array changes being written to the database - slow installations may have had call back timing issues. these days all changes are kept in the dom and committed on completion of the step or wizard.

Tunç Şengün
September 25, 2010 at 11:59 AM

I was playing with this library picker issue yesterday and I think it happens when I pick the media (ie photos) quickly. If I pick slowly and wait the counter on top updates itself then it seems to work. Not sure if this is related to the problem..

Tunç Şengün
September 23, 2010 at 1:26 PM

I have given read, write and delete CF permission for the cache directory. Restarted the CF server and combine issue is there.

For the library picker issue: May I suggest you to add a feature for a checkbox to pick "all" filtered or unfiltered media? Also Maybe a pull down menu for the amount of results to be displayed rather than fixed "10" results per page. That would save a lot of time when we are picking 100 photos for the photo album

Geoff Bowers
September 23, 2010 at 12:38 PM

Sorry the ./cache directory relates to your combine issue not the library issue My bad for mentioning it in the ticket.

Geoff Bowers
September 23, 2010 at 11:38 AM

I don't think the Combine stuff is related – as an aside have you allowed CF write permission to the projects ./www/cache folder?

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Created February 23, 2010 at 3:11 AM
Updated March 7, 2013 at 1:35 AM
Resolved March 7, 2013 at 1:35 AM